Game-desk · 2026-05-07

Volunteer scorer onboarding: the 5-minute version

If a spectator walked up to the desk five minutes ago and was handed a tablet, this is the article we'd want them to read first. No theory, no rule trivia — just open the app, score the game, end it, go watch your kid. Bookmark this on the tablet before tournament day.

By Eggbeater Water Polo · May 7, 2026 · 11 min read

If a spectator walked up to the desk five minutes ago and was handed a tablet, this is the article we’d want them to read first. No theory, no rule trivia — just open the app, score the game, end it, go watch your kid. Bookmark this on the tablet before tournament day.

1. What you’re actually doing at the desk

You’ve been handed a tablet. Maybe also a stopwatch and a clipboard. A coach is yelling something at you from the bench. There’s a kid in the stands waving. Welcome to the desk.

Your job is simpler than it looks: tap a button when something happens in the pool. A goal. A save. A foul. A kickout. The app handles everything downstream — the score, the player stats, the public box score, the standings, the bracket. You don’t have to do math, write anything down, or remember anything from one game to the next. You just observe and tap.

Here’s the actual list of things you are responsible for, in priority order:

  1. The score is correct. If goals are scored, you tap Goal. If a goal gets disallowed, you tap Undo or Delete. The score on the tablet should always match the score on the deck.
  2. The clock period is right. Each quarter end, you tap to advance the period. Eggbeater shows Q1, Q2, ½ Time, Q3, Q4, SO — match what’s actually happening in the pool.
  3. Major fouls are logged. Kickouts (KO) and Common Fouls get tapped so the box score reflects who’s in foul trouble.
  4. Saves and steals if you have time. These build the player stats. Nice to have, not critical to the result of the game.
  5. End the game. When the final buzzer goes, tap End Game and confirm — the score locks. If the host has turned on referee sign-off (off by default), the head ref enters their name to finalize.

Everything else — assists, sprint wins, field blocks, FBU steals, Inside-2m saves — is gravy. If you can capture them, the box score gets richer. If you can’t, the score is still correct and the game is still scored. Don’t beat yourself up about missing a steal because you were getting the goal logged.

2. The 5-minute walkthrough

Here’s the actual sequence of what you do, start to finish.

  1. Open the Eggbeater app and go to the Scores tab. If it’s not already installed, the tournament director will have set up a home-screen icon. Just tap it, then tap Scores along the bottom.
  2. Tap “Login to Score.” This is the button on the Scores tab that puts the app into scoring mode instead of spectator mode.
  3. Answer “What are you scoring?” Pick Tournament / League if you’re at a tournament or league desk, or My Club for a regular club game. Both broadcast the score live — the choice just tells Eggbeater which game stream you’re on.
  4. Enter the scoring password. The director hands this out at the start of the shift. It’s what unlocks scoring mode and prevents accidental edits by spectators.
  5. The board opens directly on the live game. No “find your game on the schedule” step — Eggbeater drops you straight onto the right game, with the period and clock auto-seeded and both teams already on the correct sides with the correct cap colors. You’ll see the home/away score, the period, the clock, and the action buttons.
  6. Tap the action buttons as plays happen. Goal → tap Goal → tap the scorer’s cap number → tap the assist (or Skip). Save → tap Save → tap the goalie. Excl → tap Excl → tap the player → confirm Kickout vs Common Foul. (Section 3 has the full cheat sheet.)
  7. Tap Next Period at the end of each quarter. Q1 → Q2 → ½ Time → Q3 → Q4. If the score is tied at the end of Q4 and the tournament rules call for a shootout, change the period to SO.
  8. Tap End Game when the final buzzer goes. You’ll see a review screen with the final score and box score. Confirm everything looks right, then confirm to send it to History. The score locks and you’re done.
  9. If sign-off is on, hand the tablet to the head referee. Referee sign-off is an option the host turns on (off by default, official Tournament / League feed only). When it’s on, End Game adds a sign-off field — the ref enters their name to finalize, and a green “✓ Signed off by [name]” pill appears on the public page.

That’s the entire workflow. Four taps to open the live game, a tap per play to score it, and one step to lock it. Most volunteers have it down by the second period.

🕐 Stress-free option: Clock OFF mode

If you’re a casual / spectator scorer and the auto-clock makes the screen feel busy, tap the 🕐 Clock: ON pill in the scorer header to flip it to 🕐 Clock: OFF. The auto-clock display, Sprint Won button, Pause/Resume, Reset, and quarter-break controls all disappear. The period bar (Q1–Q4) stays, and so does every action button (Goal, Assist, Excl, Steal, Save). Events still record real timestamps and broadcast in real time — they just don’t show clock-time labels in the play-by-play. Per-device, persists in localStorage until you flip back. Tournament desks default to ON; home / casual scorers usually flip OFF the first time.

3. Action button cheat sheet

Here are the buttons you’ll see on the score screen, what they mean, and what they ask you for next.

ButtonWhat it meansWhat it asks next
GoalOpen-play goal scoredScorer’s cap → Assist (or Skip)
5m5-meter penalty shot — madeShooter’s cap
5m miss5-meter penalty shot — missed/savedShooter’s cap → Goalie’s cap (if saved)
Shot AttShot attempt, no goalShooter’s cap
SaveGoalkeeper saveGoalie’s cap
StealDefender took possessionStealer’s cap
Field BlockField defender blocked a shotDefender’s cap
TOTurnover (lost possession) — kinds include Forced Ball Under (FBU)Player’s cap (or Team) → turnover kind
ExclPlayer excluded — sent off 20 secPlayer’s cap → Kickout / Common Foul / Brutality
Earned ExclPlayer drew the exclusion (was fouled)Player’s cap
SprintSprint won at start of periodPlayer’s cap
UndoReverses the last action(no prompt)
DeleteRemoves any logged event from the timeline(opens timeline picker)

You will not need every button every game. Goal, Save, Excl, and Undo are the four you’ll use constantly. The rest are for richer stats; capture them if you can keep up.

4. Picker modifiers — the checkboxes that matter

When you tap an action button, the player picker often has small checkboxes underneath the cap-number grid. These are modifiers that turn a basic Goal into a 6-on-5 power-play goal, or a basic Save into an Inside-2m save. They’re optional but they make the box score much richer.

#6on5

Power-play modifier (on Goal)

Tap when: The goal was scored while the other team was a player short due to an exclusion.

Why it matters: Power-play efficiency is one of the most-watched team stats in water polo — checking the box matters.

#BH

Backhand (on Goal)

Tap when: The goal was finished with a backhand shot — the center / 2-meter player spins the ball back over their shoulder past the goalkeeper.

Why it matters: Flags the highlight-reel finishes and the center’s scoring touch, separate from a straight catch-and-shoot.

#CA

Counter-attack modifier (on Goal)

Tap when: The goal was scored on a fast break — the team won the ball, pushed it up the pool, and scored before the defense could set up.

Why it matters: Distinguishes transition offense from set offense.

#FBU

Forced Ball Under (a Turnover kind)

Tap when: The offensive player was forced to push the ball under the water. This is logged as a kind of Turnover (under the TO button), not as a modifier on a steal.

Why it matters: FBU captures a more-aggressive defensive stop than an ordinary lost-possession turnover, and it lives in the turnover-kind list so the box score attributes it correctly.

#I-2m

Inside-2m (on Save / Turnover)

Tap when: The save or turnover happened in the dangerous attacking zone right in front of the cage.

Why it matters: Inside-2m saves are highlight saves; Inside-2m turnovers usually mean an offensive foul on the set position.

#KO

Kickout / Common Foul / Brutality (on Excl)

Tap when: This is the choice that matters for the rules, not just the stats. A Kickout (20-second exclusion) counts toward the 3-kickout limit — a player’s third gets them benched for the rest of the game. A Common Foul does not count toward that limit. A Brutality ejects the player immediately and puts their team a player down for 4 minutes.

When in doubt: If you’re not sure which one the referee called, ask at the next dead ball — never guess. (Our FINA rules guide has the full breakdown.)

#EE

Earned Exclusion (separate button)

Tap when: Earned Exclusion isn’t a modifier — it’s its own button. Two players are involved in every exclusion: the one excluded (Excl) and the one fouled (EE).

How to act on it: If you have time, log both. If not, prioritize Excl; EE can be added later via Delete + re-enter, or skipped entirely.

For the deep dive on every stat and what each modifier means, see our water polo stats explained guide. It’s the canonical reference for the abbreviations on the box score.

5. Common mistakes and how to fix them

Every volunteer makes these mistakes. The fix is almost always Undo or Delete.

Wrong scorer tapped on a goal

Easiest fix: tap Undo immediately. That reverses the last action, and you can re-enter with the right cap number. If a few events have happened since, use Delete to open the timeline, find the wrong goal, and remove it — then re-enter the correct goal. The score updates instantly.

Tapped Goal when it should have been Shot Attempt (or vice versa)

Same fix — Undo if it was the last event, Delete from the timeline if not. Don’t try to "leave it and adjust later" because the score will be wrong on the public page until you fix it.

Wrong team scored

This sounds dumb but it happens — especially when both teams are wearing dark caps and you’re scoring under fluorescent lighting at 7 AM. Undo, then re-enter on the correct team’s panel. If you notice 30 seconds later, Delete the event from the timeline.

The "wrong game" panic

Less common but it does happen: a volunteer logs 2 goals onto the wrong game — usually after picking the wrong stream at the “What are you scoring?” step. The fix is not to keep scoring and hope nobody notices. Stop, find the director, and they’ll move the events to the correct game (or the development team will help if it’s complex).

Player isn’t on the roster

If a cap number is missing from the picker, it usually means the team’s roster wasn’t fully imported before the tournament. The director can add the player from the admin panel in a few seconds. Until they do, you can log the event against "Team" instead of a specific player — the score is correct, the player stats just won’t be attributed.

The big one — don’t forget to tap Save. The single most common volunteer mistake is forgetting to log goalkeeper saves, because saves happen many times per game and a goal happens once every few minutes. The Sv stat is a huge piece of the goalie’s box-score line. If you do nothing else for the goalies, just tap Save every time the goalkeeper stops a shot. The rest of the goalie stats will fall into place.

6. End Game flow (and optional referee sign-off)

The last 30 seconds of your shift are the most important. When the final buzzer goes:

  1. Tap End Game. Eggbeater shows a review screen with the final score, the period scores, and the full box score for both teams.
  2. Skim the review screen. Final score correct? Period scores add up? Both goalies have non-zero saves (assuming both faced shots)? If anything looks wrong, this is your chance to fix it before locking.
  3. Confirm to end. By default that’s the whole step — tap to confirm and the score locks; the standings update and the bracket pulls in the result.
  4. If sign-off is on, hand the tablet to the head referee. Referee sign-off is optional and off by default — the host turns it on for the official Tournament / League feed (it never applies to My Club games). When it’s on, End Game adds a sign-off field: the ref types their name and taps Sign Off, and the public game page gets a green “✓ Signed off by [name]” pill with the timestamp. Confirm that pill is visible on the public page (the same URL families are watching); if it’s not, the sign-off didn’t go through — try again.

That’s it. The game is locked; the standings update; the bracket pulls in the result. You’re free to grab a coffee.

7. What the public page shows

You’ve just spent 45 minutes tapping buttons. What did the rest of the tournament see?

  • Live score updated within ~5 seconds of each tap. Spectators in the stands and grandparents at home are watching the same numbers you’re tapping.
  • Live box score for both teams — every goal, save, exclusion attributed to a specific player.
  • Period-by-period scoring summary so spectators can see the flow of the game (who led at the half, who broke it open in the 4th).
  • Game timeline — a chronological list of every event you logged, like a mini play-by-play.
  • Standings update the moment you tap End Game. The pool table reflects the new W/L record and the goal-differential math.
  • Bracket reveal — if this was a bracket-determining game, the next round populates with the winner immediately.
  • Push notifications — families who follow this team get pinged when the game ends with the final score.

That’s why the desk job matters: you are, in real time, the entire data layer between the kids in the pool and the families across the country watching from a phone. No pressure.

Print the trilingual game-desk reference card

Eggbeater publishes a printable two-page game-desk reference card in English, Spanish, and French. Tape it to the desk on tournament day and a first-time volunteer can score a game without having seen the app before. There’s also a Hydres-themed version for clubs running the white-label setup.

Open the printable scorer guide

The TL;DR

Open the app, unlock the game, tap buttons when things happen, end the game (and get the referee to sign off, if the host turned that on). Everything else is gravy. If you remember nothing else, remember Goal, Save, Excl, Undo — those four buttons handle 90% of a normal water polo game. You can learn the rest as you go.


Frequently asked questions

Open the Eggbeater app, go to the Scores tab and tap “Login to Score.” Answer “What are you scoring?” — pick Tournament / League at a tournament desk or My Club for a club game — then enter the scoring password the director handed out. The board opens directly on the live game, with the period, clock, teams and cap colors already set. There’s no schedule to hunt through and no separate unlock code.

Goal, Save, Excl, and Undo. Those four handle about 90% of a normal water polo game — Goal for open-play goals, Save for goalkeeper saves, Excl for exclusions (then confirm Kickout, Common Foul, or Brutality), and Undo to reverse the last action. The rest of the buttons build richer stats; capture them only if you can keep up.

If it was the most recent event, tap Undo — it reverses the last action and the score updates instantly, so you can re-enter correctly. If a few events have happened since, tap Delete to open the timeline, find the wrong event, remove it, and re-enter. Don’t leave a wrong score and adjust later — the public page shows it live.

Forgetting to tap Save for goalkeeper saves. Saves happen many times per game while goals happen once every few minutes, so they’re easy to miss — but the Sv stat is a huge piece of the goalie’s box-score line. If you do nothing else for the goalies, tap Save every time the goalkeeper stops a shot.

Tap End Game when the final buzzer goes, skim the review screen for the final score and period scores, then confirm — the score locks. That’s it by default. Referee sign-off is optional and off by default; if the host turned it on (official Tournament / League feed only), End Game adds a sign-off field — hand the tablet to the head referee, they type their name and tap Sign Off, and a green “✓ Signed off by [name]” pill appears on the public game page. Confirm the green pill is visible; if it isn’t, the sign-off didn’t go through.

It’s the choice that matters for the rules, not just the stats. A Kickout is a 20-second exclusion and counts toward the 3-kickout limit — a player’s third gets them benched for the rest of the game. A Common Foul does not count toward that limit. (A Brutality is the severe case: it ejects the player immediately and puts their team down 4 minutes.) If you’re not sure which the referee called, ask at the next dead ball — never guess.